Mobility Services International (MSI) named International Relocation Service Provider of the Year for the Re:locate Awards 2013
MSI has been named International Relocation Service Provider of the Year for the Re:locate Awards 2012/13
According to the Judges, MSI’s award submission “was the best they had ever seen.” They described it as “an impressive, fact-based entry, thoughtful, well-written and well-presented, from a successful independent which has an emphasis on technology, a 97 per cent satisfaction rating from relocatees, and 98 per cent client retention.”
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MSI Announces Addition to Business Development Team.
Jason Exley, PHR has been appointed as regional vice president, Business Development, and will be based in Denver, CO. In this role, he will be responsible for cultivating new and existing relationships with corporations that require talent mobility solutions, as well as sharing with them MSI’s mission, vision, service offerings, operational processes, and points of differentiation. more...
MSI launches new website and knowledge center.
MSI, has launched a bold new website http://www.msimobility.com to showcase its enhanced services and industry leading knowledge center.
MSI has taken the lead in aligning its global workforce mobility offerings together with its talent management capabilities to offer a holistic more...
2013 Worldwide ERC® APAC Summit in Shanghai
Mobility Services International (MSI) is delighted to announce its attendance as a major sponsor at the Worldwide ERC® Global Workforce Summit: Talent Mobility in APAC in Shanghai (19th- 20th March 2013). Worldwide ERC® is the premier global professional membership association for workforce mobility professionals involved in international employee transfer.
As the industry leader in talent more...
MSI Hosts Second Annual Executive Forum
Hampton, NH (October 10, 2012): Mobility Services International (MSI), a leading independent provider of global workforce mobility solutions, has held its second annual Executive Forum, "Partners in Workforce Mobility." This two-day conference was hosted on beautiful Cape Cod, Massachusetts from the 12th to the 14th of September at The Chatham Bars Inn.
This year's event included a keynote address from Robert Reich, Professor of Public Policy, University of California at Berkeley and former Secretary of Labor under President Bill Clinton, as well as Featured Speaker, Rock Provillon, Senior Director, Global Talent Mobility Services, PepsiCo, Inc.
Industry subject matter experts held a series of interactive more...
Mobility Services International Appoints New Chief Operating Officer
Mobility Services International (MSI), the leading independent provider of global workforce mobility solutions, announced today that it has appointed Eric Egnet as its chief operating officer, reporting to Timm Runnion, MSI's chief executive officer. Egnet will also retain his existing roles as executive vice president and chief information officer.
Egnet is a seasoned executive and senior technologist, with 25 years of corporate IT experience. He is a well-recognized and accomplished business leader, with a strong technology background, a proven track record, and a growing list of company success stories.
Throughout his career, Egnet has worked within many business sectors in addition to more...
Mobility Services International Announces Addition to Leadership Team
MSI is the leading provider of global talent mobility solutions to corporations worldwide. Through the alignment of our global mobility solutions and talent management capabilities, we help organizations select, develop, and retain their employees.
This alignment between global mobility and talent management is increasingly critical as corporations face mounting challenges with regard to employee recruitment and retention in today’s competitive marketplace. MSI focuses on delivering services that yield measurable outcomes to both the employee and the business.
MSI's highly skilled and service-oriented workforce, and tri-regional operation centers located in the Americas, EMEA, and Asia Pacific, allow MSI to provide a one-stop solution for talent mobility in over 190 countries and territories.
Winner of the Re:Locate Magazine Award for International Service Provider of the year 2012/2013.
Top 10 Company in HRO Today Magazine’s "Baker’s Dozen Customer Satisfaction Ratings: Relocation."
Whitepaper: Colombia-An Expatriate's Paradise Found
There are many regions around the world that deserve their poor reputation, but Colombia is no longer one of them. In fact, it may now be the expatriate world’s best-kept secret.
Although the country has been long associated with labor relations violations, narco-terrorist ac- tivity, and other issues of personal safety, much has changed in recent years. This constitutional republic in the northwestern corner of South America, with a population of about 46 million, was recently named the world’s happiest country. According to a 2012 poll by the WIN/Gallup Interna- tional Association, which surveyed people in 54 nations, Columbia scored highest on the “Global Barometer of Hope and Happiness” and its people were almost twice as happy as the global average.
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Whitepaper: Global Mobility Program Policy Design and Implementation
“Best in class” is based on the general HR and corporate strategic objectives and specific corporate objectives will vary from one organizational transaction to another. A best practices implementation should have processes that are both efficient and effective. The effect on an organization’s global mobility program can impact many areas of the organization. From as- signee demographics to program strategy, policy and overall administration, every component of the global mobility program is affected.
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Whitepaper: HR Talent Mobility Challenges
Home sale benefits have been a key component of corporate relocation programs for decades, particularly since 1972, when an IRS ruling minimized their tax consequences to transferring employees and the costs to the employer.
In recent years, however, administering this benefit has become considerably more challenging and complex. This is due to a number of factors, including increased pressures on corporate HR teams, which typically manage relocation, as well as the housing market downturn, tax considerations, and often-obscured issues of liability and risk.
This paper will explore the current state of affairs and what’s led to them, and will recommend proven strategies companies can employ to mitigate the most common home sale challenges.
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Let’s say you have a colleague, Arturo, who is a well respected, go-getting Vice President of Operations for your company, a large U.S. multinational with manufacturing and distribution centers around the world. Arturo is based in Chile, but he runs several of your company’s Latin American operations. He has had issues with quality at the Brazil plant, causing customer complaints. Arturo talks to your company’s Human Resources group about setting up a temporary assignment for him in Brazil, but after learning that it will be several months before work permits will be approved, you hear no more from Arturo.
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Whitepaper: Service Level Agreements - Enabling a Successful Long-Term Relationship
Much has been written about service level agreements (SLAs) and their value to managing client/
consultant relationships. Yet how many companies and service providers really make the most
of them? According to a survey conducted by Towers Perrin, 39 percent of corporations polled
indicated that the outsourcing of HR functions did not result in higher levels of service. In addition,
after the implementation of the new service provider, satisfaction with that provider dropped from
92 percent to 40 percent in just two years following the initiation of the contract. I would venture
to guess that much of this would be resolved by a more consistent use of service level agreements.
» Download now (.pdf)
Whitepaper: International Assignment Challenges for Energy Companies
Energy companies need a local presence in key locations around the world in order to
be competitive. As resources are discovered, due to newly developed technologies in
finding and extracting oil, many players want to get set up in new locations as quickly as
possible.
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Whitepaper: Why hire an international payroll service? Key Talent Management Considerations
During the worst of the bank crisis in 2008, it came to light
that Swiss bank UBS was assisting account holders in secreting
fortunes away from the eyes of taxing authorities.
As a result, in 2009, they were fined $780 million by the
U.S. government. As a direct outcome of this, claims Fox
Business News, close to 2,000 expatriates renounced their
U.S. citizenship in 2011, compared with only 235 in 2008
when the UBS case first hit the front pages.
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Whitepaper: Furniture Rental’s Increasing Role and Benefits in Global Relocations
With an increase in international employee relocations, many companies and their employees are renting apartments and homes as a cost-efficient and convenient alternative, especially in today’s challenging economy. In addition, many companies are incorporating furniture and home accessory rental into their relocation policies as a core service offering.
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Whitepaper: Home Sale Programs - Fixed Fee Versus Cost Plus
Relocation costs are highly variable and unpredictable. They are unlike many human resource (HR) budget items, particularly traditional home sale programs. With their additional line item costs and after-the-fact "cost plus" pricing, the excess costs and associated risks are difficult for employers to avoid. There are ways an employer can balance the cost of a home sale program against the financial risk to the employer and the impact of the relocating employee.
» Download now (.pdf)
Whitepaper: Localizing Expatriates to Reduce Expenses
In the global arena, companies have long accepted the high cost of expatriate assignments as the price of doing business. Now with the decline in the economy and pressure on companies to reduce cost, localization is a trend in policy design and development for corporation global mobility programs.
»
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Whitepaper: Short Term and Rotational Assignments - What You Need to Know
One of the major reasons leading to the upsurge in shorter assignments is obvious – short term and rotational assignments are less costly than long term assignments for the corporation. Short term assignments typically last less than a year, compared with traditional long term assignments, which are usually defined as a one year to five year commitment.
»
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Whitepaper: Top 10 Relocation Policy Changes to Consider During an Economic Recession
The current economic conditions combined with the continued challenging real estate market have led many human resource and relocation professionals to re-examine their corporate relocation programs
and make necessary, impactful changes to relocation policy and process.
»
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Whitepaper: Outsourcing Relocation
New challenges in both U.S. and global relocation have led more and more human resources and benefits professionals to investigate outsourcing the relocation management function. By leading this initiative within your company, you are able to play a pivotal role in revamping, recasting, and revitalizing not only your relocation program, but your career as well. How? By leading the outsourcing of relocation you will deliver a more comprehensive program, and in most cases, save your company money.
»
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Whitepaper: Home Sale Program
Even under the best of circumstances, selling a home can be time-consuming and costly. When your relocating employees need to complete the process quickly—and in a challenging real estate market—professional home selling assistance becomes even more critical as a relocation benefit.
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Presentations
MSI Executive Forum Presentations
Register and view sesions form our Executive Forum, Partners in Workforce Mobility.
Highlights of the
MSI Executive Forum - "Partners in Workforce Mobility"
Register to view presentations
An email will be sent to you with the link to the presentations.
Session Information
The "NEW" New Normal: Global Mobility as a Strategic Advisor
Andrew P. Walker - Principal, Mercer
During the financial crisis, many mobility functions were tasked with finding more cost effective ways to manage their programs. In the wake of the global financial crisis, mobility functions have new and enduring opportunities to improve operational effectiveness, add value, and support the HR and business agendas of their organizations. In this session we will discuss how global mobility can (and must!) transcend its transactional focus to become an important strategic partner and an enabler of effective talent management, workforce planning and other important business goals.
The Price is Right: Understanding Relocation Appraisal & Home Inspection Process
Mark Gronke - Vice President, National Business Development, Fidelity Inspection & Consulting Services
Jody Scannell - Manager, Review & Training, LSI Relocation Solutions
Kelly Newman - Director Client Services, MSI
This session will enhance participants' understanding of the relocation appraisal and home inspection process. Panelists will discuss the differences between various types of appraisals and inspections that frequently arise during the relocation process and how these can be addressed with employees.
Welcome to New Jersey…We’re Not in Kansas Anymore! The Group Move Experience
Mary Ridges - HR Policy and Relocation Manager, Navistar International Corporation
Susan Ginsberg - Vice President Global Services, Ricklin-Echikson Associates
Paula Sjostedt - Director Client Services, MSI
Debra Sharp - Director Client Management, MSI - Moderator
This session will discuss what’s new in group moves. Recent group move approaches will be discussed with tips on how to make it a success for everyone involved. Case studies will explore several group moves with a focus on strategies, preparations and outcomes.
Culturally Thriving or Just Surviving?
Dean Foster - President, Dean Foster Associates
In today’s global world, the all-important competitive advantage goes to those individuals and organizations that have “cultural competence”: the ability to leverage cultural differences to the success of the business project. This interactive session will explore the “best practices” for ensuring successful expatriate assimilation abroad, and the do’s and don’t’s for maximizing ROI on this critical globalization investment.
Managing Moves into Emerging Markets: the Challenge, the Preparation, the Requirements.
Paul Neve - Regional Director Client Services, The Americas, MSI
Elaine Phipps - Regional Director Client Services, EMEA, MSI
Sharon Leong -Regional Director Client Services, Asia Pacific, MSI
Michael Ray - Vice President, Emigra Group, LLC
This informative, interactive session will highlight the potential pitfalls you may face and solutions you will need to know with MSI’s panel of experts. They will navigate you through some of these challenging locations helping to ensure the least impact to your organization in this ever-changing environment. MSI’s Regional Directors from the Americas, EMEA and Asia Pacific will share their wealth of experience about immigration, housing and lifestyle, hardship and safety and a host of other topics that will make you an expert as well!
Help! I am sinking fast! Corporation to the Rescue?
Heather Hayes - US Compensation & Global Mobility, TJX Corporation
Barbara Springer - Executive Vice President, @Properties
Luanne Diodati - Inventory Specialist, MSI
Laurie Allen - Director Client Services, MSI – Moderator
Short sales, foreclosures, deed in lieu of foreclosure, promissory notes, loss on sale…oh no! What does it all mean? Should the corporation be the life boat? This session will explore the meaning of all of this and the options facing corporations today, including whether corporations should "bail out" employees who are underwater.
The Art of Partnering - Navigating Professional Relationships
Gregg Gregory - Teams Rock
As the communication process becomes more effective, trust increases, relationships are strengthened, and productivity improves. Building bridges with partners, especially among those with whom we communicate with less frequently, can prove to be challenging. Awareness brings effectiveness. In this highly energized session, Gregg illustrates how to recognize the communication style of anyone within two minutes and adapting your communication style to create more effective and meaningful partnerships.
"Wipeout": Maneuvering Through the U.S. Housing & Mortgage Markets
Ryan Huskey - Vice President, Corporate Lending Group (CLG)
Maureen Campbell - President, Pearce Plus Relocation & Senior Services
Melissa Graber - Director Client Services, MSI - Moderator
This session will explore the constantly changing U.S. housing and mortgage markets. Experts in both fields will discuss what’s new and what you need to know as a consumer and relocation professional.
What Keeps You Up at Night? International Compensation, Payroll and Tax – Ask the Experts
Linette M. Barclay - Grant Thornton LLP
Dave Leboff - President, Expaticore
Nellie Bogart - Vice President, International Compensation & Payroll, MSI
Kate DeFrancisco - Director Client Management, MSI - Moderator
This interactive session will focus upon tax, compensation and payroll issues affecting global organizations and their globally mobile population. The integration of tax, compensation and payroll activities are critical to all global organizations. Learn how your organization can effectively manage a global program and stay in compliance with the ever-changing regulation landscape.
Technology Moves: See How Technology is Changing the Way We Move
Jeff Forsyth - Chief Information Officer, MSI
Come see how innovations in technology are changing the way we move. Self-Service, Cloud, Mobile solutions - what, when and how you can use technology to keep connected during your relocation.
Crisis Management: Japan, Egypt, the US…Anywhere! Are Our People Ok? Everything You Will Need to Know to be Prepared.
David Sarafinas - Senior Director, Business Development, International SOS
Alex Puig - Regional Security Director, Americas, Travel Security Services, International SOS
Pablo Weisz - Security Manager, Americas Region, Travel Security Services, International SOS
Dr. Robert Quigley - Regional Medical Director, Americas, International SOS
Do you have a plan to secure your people around the world in case of a natural disaster, medical emergency or political crisis? With the tsunami in Japan, the political uprising in Egypt and other global events, it is paramount, now more than ever, to ensure the safety of your employees and their families, and have evacuation strategies in place to call on, should the need arise. This exciting presentation will present a mock crisis similar to the recent events in the Middle East and Japan. The panel will involve the audience for first-hand experience in dealing with an event of this magnitude, demonstrating best practices every step of the way, implementing crisis management plans, and how to leverage technology through travel agencies and GDS systems.
As CEO and founder of MSI, Timm has set the strategic vision and direction for the company since its inception in 1981. Offering a full spectrum of global workforce mobility solutions, MSI is recognized for its ability to design and customize programs. Our highly skilled and service-oriented workforce, and tri-regional operation centers located in the Americas, EMEA, and Asia Pacific, allows MSI to provide a one-stop solution for U.S. domestic and global corporate mobility.
Stephanie Nowicki of adidas Group discuss the relocation training MSI provied to her companies staffing group to support their new hires and transferees.
MSI maintains company owned and operated service centers in the Americas, EMEA, and Asia Pacific, and delivers service through a highly qualified network of local destination agents in over 190 countries and territories. MSI’s SourcePointe® supplier network is comprised of best-in-class service company's in each respective market that are managed in accordance with MSI’s operating processes and procedures.
MSI’s success is based on core competencies in global program design and implementation, global finance management, applied technologies, global service delivery and program administration, and global supply chain management and integration.
MSI and its partners deliver individually tailored programs to guide companies through an employee’s relocation life cycle by providing expert advice both domestically and worldwide in the fields of tax and compliance. Each new offshore location requires appropriate tax and compliance strategies to address global risk, new regulatory regimes, and varied immigration requirements.
Dana Arbach of Perkin Elmer describes how MSI helped them build a global mobility solution and highlights their cost savings, process, and policies. She also notes how this allowed them to predict costs associated with each transfer, benefiting not just her department, but the entire company.
As an internationally recognized figure in the relocation industry, Timm’s leadership and entrepreneurial spirit have propelled MSI to a distinctive position in the industry: an independent, non-asset-based company providing exemplary service to U.S. and global clients of all sizes.
Our knowledge sessions explored HR concepts and issues faced on a day-to-day basis, including international issues. MSI presented the latest information on the “new” new normal, shifting generational values, paths to collaboration and innovation, taking risks that lead to change, and trends within the global mobility industry. For a full list of the sessions, please log in to the MSI EXECUTIVE FORUM PRESENTATIONS.
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Links
Links
MSI recommends the following websites for industry professionals. If you’re interesting in having your site linked to Relocation Journal, please email us.
Emergency Phone numbers by Nation
Almost every country has a national emergency phone number(s). Use this link to check your host country’s emergency phone number.
http://www.sccfd.org/travel.html
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